Privacy Policy

Last updated: November 30, 2025

1. Introduction

Kidoys ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information in the following ways:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment information
  • Account Information: Login credentials and account preferences
  • Order Information: Products purchased, order history, and transaction details
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Information: Pages visited, time spent on site, links clicked, and search queries

3. How We Use Your Information

We use the collected information for:

  • Processing and fulfilling your orders
  • Sending order confirmations and updates
  • Providing customer support and responding to inquiries
  • Improving our website and services
  • Detecting and preventing fraudulent transactions
  • Sending promotional emails and notifications (with your consent)
  • Complying with legal obligations

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure payment processing through Razorpay
  • Regular security audits and updates
  • Restricted access to personal information
  • Secure storage of sensitive data in Supabase with RLS policies

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service Providers: Payment processors (Razorpay), email services, and analytics providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Understand how you use our website
  • Personalize your experience
  • Track shopping cart contents

You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of promotional communications
  • Data portability

To exercise these rights, please contact us at support@kidoys.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete such information immediately.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@kidoys.in

Phone: +91 9947917962

Address:2/317-A,2/317-B, Health Center, Chettippati, Parappanangadi, Malappuram, Kerala, 676319